The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Does my account allow Anonymous FTP?
For security reasons and your protection, Anonymous FTP is turned off on our servers.
Views: 1450
How do I FTP into my account?
To transfer files or browse through your directory using FTP, you need to connect with an FTP...
Views: 1623
How do I use iWeb to upload my site?
You will have to delete the default file "index.php" from the public_html directory.  Find this...
Views: 1777
I have created an extra ftp account in the control panel. How does that person connect?
They would use the same procedure as above, but they need to enter their username as...
Views: 1645
I uploaded my files, but nothing is showing up when I try to access my site using a browser?
Double check that you have uploaded your files to the "public_html" or "www" folder. Check that...
Views: 1685
What if I can't use FTP?
Login to your account and go to "Access Menu". From there click "File Manager". Under the File...
Views: 1995
What is FTP?
FTP stands for File Transfer Protocol and it is the process used to upload and download files...
Views: 1525
Where can I find one of these FTP clients.
For CuteFTP - For Ws_FTP -...
Views: 1917

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